What can be said is that Audi Flagship would be more than accomodating in answering such questions to all owners, or prospective owners. My experience has always been similar to the one Giggs just reported.
Sorry Giggs that I did not respond earlier. Was away for a few days. Looks like reliable1 filled in with the exact info. From my experience, opening the case with AoA leaves a nice documentation trail of the issues and attempts that you have made to correct the problem. When I got no where with my dealers and AoA. I took it to a regional manager of Audi (long story how I got there) and after seeing all the steps I've taken to correct the issue. He gave the OK to do whatever needed to be done. It was like the golden ticket for the repair. If I had not documented and contacted AoA advocates along the way. I don't think the outcome would have been the same. I hope this all works out for the best. California does have very strong lemon protection laws. I'm sure you can get this right, just stay on top of them!
I just called Audi Flagship to update them on what's going on. Apparently they have already contacted the dealership who has my car and are looking into it further to see what possible solutions they may have to my issue. I really hope Audi can pull a trick out of there hat for me on this one!
Last edited by Giggs; 02-25-2013 at 01:31 PM.
So, are 'whoever' saying they can tell based on all the reports and paperwork that a problem was pre-existing and based on what?
Would you ask them if i send my paper work through would they mind taking a look at it and tell me if i have a pre-existing condition i should be aware of - it will save me a visit to the psychic..
Or are they saying the paper work isn't worth a **** and that Audi services schedules and maintenance practices employed by Audi are deficient in someway as a clean bill of health seems to count for nothing?
This is why i hate 3rd parties. They are all too quick to extract cash from people, but paying it back out is another thing..
Maybe you suggest that they should do the inspections as they clearly know best and that way they couldn't just hide beneath the blanket of "pre-existing" and leave you hanging 5k down and with a huge bill to boot.
Last edited by Giggs; 02-25-2013 at 02:02 PM.
'11 R8 v8 Spyder / 'Lava Gray' / Red
'11 Mini 'John Cooper Works' Hatch / 'Eclipse Grey'
'74 VW Beetle Cab / 'Black'
'70 Porsche 911E Targa / 'Crystal Blue' / Black
Ex Audi / '03 Audi RS6 / 'Daytona Grey' / Silver
Ex BMW's / '95 M3, '04 745i, '07 650i Conv, '01 Z8
Ex Porsche's / '68 912, '70 911T, '83 944, '72 914, '84 911, '86 944T, '60 B Cab, '54 Pre-A Cab, '60 B Roadster, '64 C Cab, '59 Conv D, '64 Carrera 2 Cp, '65 C Cab, '90 C4, '97 986 (2), '73 911T, '07 C2S, '12 Spyder.
Sounds like typical 3rd party warranty bs. Man for a 5k plan, I would not have expected such piss poor tactics. In regards to how I ended up there.... Well before I went the attorney route and the threat of lemon law proceedings. I simply opened a case with the BBB. Simply AWESOME! There were no fees for the service they provide. Armed with all the records and documentation in hand. Audi was forced to make a appearance at the arbitration office. When we sat down at the table with the BBB as the third party witness. The rep stepped outside with me and simply stated if he himself could have a chance to make things right before proceeding any further. He gave me his WORD and we shook on it. With his golden ticket, the dealer went all out and did everything under the sun. He even came back to that dealership to check on the progress. It was a great experience and have kept me with Audi since. I wish I did not have to go thru the frustrating nights figuring it all out. But you gotta do what you gotta do. Can't let them push you over on something when you know you are in the right.
Best of luck with all this, sounds like you are on the right track already. Great advice from everyone here. Great R8 board!