Need help - Audi customer service

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Thread: Need help - Audi customer service

  1. #1
    Yph
    Yph is offline
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    Need help - Audi customer service

    Hi guys

    local dealer insists on selling the manual r8 at SAME price as R tronic

    I would like to take the issue straight to Audi Germany.

    Anyone has the phone contact to that?

    I remember someone here has tried that route for other complaints and i hope that can help in my case.

    many thanks

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  3. #2
    Senior Member R8RUNNER's Avatar
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    Re: Need help - Audi customer service

    USA R8 Customer Service Number is: 1 866-892-2834... however, Audi dealers are owned indpendant of Audi USA and can charge what ever the market will bear. My dealer did not charge me extra for the manual. Take your business else where.

  4. #3
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    Re: Need help - Audi customer service

    Unfortunately Yph is located in Singapore so AoA won't be of any assistance. My guess is that the number of R8's imported to Singapore is so small that the dealer has the buyer by the ba__s! It would be interesting to know what Audi VAG thinks about a dealer treating a customer in such a manner?
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  5. #4
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    Re: Need help - Audi customer service

    Quote Originally Posted by Yph View Post
    Hi guyslocal dealer insists on selling the manual r8 at SAME price as R tronicI would like to take the issue straight to Audi Germany.
    Anyone has the phone contact to that?
    I remember someone here has tried that route for other complaints and i hope that can help in my case.
    many thanks
    try going to Audi WW website & look for a customer service option....though they may refer you back to your country dealer....offroad911 may be right tho......good luck!
    james

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