Tracking the production of an ordered car

[ShelbyGirl1]

Does anyone have the link(if there even is one) to tracking the production of an ordered car. We have an e-mail into our salesman on it, but no response yet. We'd love to be able to track the process of our new V10 Spyder and we do have an order #. We were given a build date of May 31.
BMW has a website where we can track an order from order date to delivery and we had hoped Audi does as well. Thanks in advance!

[dailydriver]

I do not believe Audi has anything for tracking (maybe the dealers can access it but we can't).

This was kind of frustrating for me since it was very difficult obtaining any reasonably accurate date for what the ETA/delivery would be (it ended up being a moving target even after we know the production week).

[ShelbyGirl1]

Thanks for your quick reply, although it was not the ans. I had hoped for

That is frustrating...especially since we do have an order with BMW and can access their website at any given time for updates.

We've been told by Audi to expect the car in August. Don't think we will hold our breath tho

[SDR8]

Even the dealers seem a bit clueless on when they will be getting the cars. There have been many posts with people asking their dealership when they should see the car and hearing "oh a month or so" and the car showing up much sooner or sometimes later. Seemed like info about parts shortage or shipping delays are not shared well.
It would be nice if they offered a website that you could track the production and transit.

Good luck.

[ShelbyGirl1]

I have to admit, so far, the dealership has done a good job of keeping us in the loop. They informed of us of the date the first day Audi would accept an order for the Spyder. Then e-mailed us again when they submitted the order, again when the order was accepted w/ the order #, again when the build date was posted. And just recently when we could expect the car. So, I guess we have no room to complain as of yet.

[Monkey boy UK]

ShelbyGirl1, I have been tracking the progress of my Spyder through Audi UK R8 division, i made a contact there by picking up the phone, giving them my name and order details, i have then been able to keep in contact via e-mail, two weeks ago my car was at checkpoint 7 awaiting final inspection, it has now left the factory and should be with the dealer within 2 weeks, when i spoke to the dealer about this to sort my private registration plate and tracker out he seemed surprised as he hadnt been imformed! but he said it was quite normal for customers to get info on progress before them if they are proactive in talking with the R8 team.

Perhaps there is such a team in the USA? if not, i could give you my contact who could maybe tell you who to talk to?

Cheers

[ShelbyGirl1]

ShelbyGirl1, I have been tracking the progress of my Spyder through Audi UK R8 division, i made a contact there by picking up the phone, giving them my name and order details, i have then been able to keep in contact via e-mail, two weeks ago my car was at checkpoint 7 awaiting final inspection, it has now left the factory and should be with the dealer within 2 weeks, when i spoke to the dealer about this to sort my private registration plate and tracker out he seemed surprised as he hadnt been imformed! but he said it was quite normal for customers to get info on progress before them if they are proactive in talking with the R8 team.

Perhaps there is such a team in the USA? if not, i could give you my contact who could maybe tell you who to talk to?

Cheers

Thank you MB! Where did you find the contact #? I've searched the Audi website and owners manuals and have found nothing on a "R8 Team", although I know I've heard/read that phrase before. I did just email Audi Customer Relations with my request, so we'll see what that brings.

[Monkey boy UK]

Thank you MB! Where did you find the contact #? I've searched the Audi website and owners manuals and have found nothing on a "R8 Team", although I know I've heard/read that phrase before. I did just email Audi Customer Relations with my request, so we'll see what that brings.

Just PM'd you my contact, good luck!

[hmp10]

The U.S. R8 Team is at 866-892-2834.

[Herbert]

I've been told that the U. S. R8 team is reachable at (800) 822-2834, option 4. This may be the same contact line as given by hmp10.