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RAF from Nagengst was great to work with. Just replaced my magrides with their rebuilt units. They look great, installed easy and I couldn’t be happier. I highly recommend them. RAF is the real deal.
 

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The service center at my local Audi company dealer noticed that one of my front mag shocks was leaking, and gave me a quote of $4025.12 to replace ONE shock. I declined this quote because of the high price, and the fact that they did not at even discuss the need to replace the shock on other side at the same time.

I had read positive reviews in R8Talk about the refurbished shocks from Nagengast, so I decided to give them a try. I requested a quote on replacing the 2 front shocks from them, and got a prompt reply from Raf. After sending him the money by PayPal, my 2 shocks arrived about 10 days later +/-.

I used an independent Audi shop to install these 2 shocks, and was told by them that one of the back shocks was also leaking. So I repeated the process by ordering the 2 rear shocks from Nagengast, and again received the shocks a short time later. My local shop again installed these rear shocks.

I took the old shocks, re-wrapped them in the boxes from Nagengast, and shipped them back to them at no cost to me using the shipping label provided by Nagengast. I quickly got the credit from them for the return of these original shocks.

It has not been a long time since these refurbished Nagengast shocks were installed, but they seem to be working great. My experience with Raf at Nagengast has been excellent. After the return credit, my total cost of replacing all 4 shocks including installation by my independent shop, was only $5118. This was a huge savings over the dealer's quote for one shock.
 

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Discussion Starter · #126 ·
I had read positive reviews in R8Talk about the refurbished shocks from Nagengast, so I decided to give them a try. I requested a quote on replacing the 2 front shocks from them, and got a prompt reply from Raf. After sending him the money by PayPal, my 2 shocks arrived about 10 days later +/-.
Thanks for the kind words! Happy that we were able to help you.
 
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