Car is a 2009 4.2.
Brought to the car into Audi dealership due to a rare issue where the car would randomly die at idle (EXTREMELY infrequent issue - like one in 500 stops).
They say they have no signal from ECM 2 whatsoever (?) so they need to order a new ECM. 3k in parts/labor. I approve. They do not inform me of any other issues and say this is the fix.
They then plug in ECM 2 and say ECM 1 gives no signal - they suddenly up the cost to 6k in parts/labor to replace the other ECM.
How would they not have caught this during the initial test? Did they have to plug in a functional, second ECM to know that they wouldnt get a signal from ECM 1? How was I driving the car without issues if they suddenly have no signal from ECM 1? They say the car will no longer start and that they have to purchase the 2nd ECM. I reluctantly approve this (I don't have a choice, car doesn't start).
When I brought the car to them, it ran perfectly fine but would occasionally die at idle.
Car has been at Audi for 2 weeks - now waiting on 2nd ECM to deliver. Car is clearly in worse condition than when I brought it in and no longer even starts/runs. Am I being scammed / taken advantage of? Has anyone else had a similar issue? Should I refuse to pay for the parts/labor?
It makes no sense that they wouldn't catch the 2nd computer failing until they plug in the 1st / additional replacement. How the hell was the car driving without problems before?
What should I do?
Edit: to make things worse... I always garage-keep the car. ALWAYS. They leave it out on their lot and we have a hailstorm last night and the car has gigantic hail dent damage all over the roof and hood. Service is closed on weekends so I have no idea if they cover this or not . LOL.
Brought to the car into Audi dealership due to a rare issue where the car would randomly die at idle (EXTREMELY infrequent issue - like one in 500 stops).
They say they have no signal from ECM 2 whatsoever (?) so they need to order a new ECM. 3k in parts/labor. I approve. They do not inform me of any other issues and say this is the fix.
They then plug in ECM 2 and say ECM 1 gives no signal - they suddenly up the cost to 6k in parts/labor to replace the other ECM.
How would they not have caught this during the initial test? Did they have to plug in a functional, second ECM to know that they wouldnt get a signal from ECM 1? How was I driving the car without issues if they suddenly have no signal from ECM 1? They say the car will no longer start and that they have to purchase the 2nd ECM. I reluctantly approve this (I don't have a choice, car doesn't start).
When I brought the car to them, it ran perfectly fine but would occasionally die at idle.
Car has been at Audi for 2 weeks - now waiting on 2nd ECM to deliver. Car is clearly in worse condition than when I brought it in and no longer even starts/runs. Am I being scammed / taken advantage of? Has anyone else had a similar issue? Should I refuse to pay for the parts/labor?
It makes no sense that they wouldn't catch the 2nd computer failing until they plug in the 1st / additional replacement. How the hell was the car driving without problems before?
What should I do?
Edit: to make things worse... I always garage-keep the car. ALWAYS. They leave it out on their lot and we have a hailstorm last night and the car has gigantic hail dent damage all over the roof and hood. Service is closed on weekends so I have no idea if they cover this or not . LOL.
